Shipping policy
Last Updated: July 2026
Thank you for choosing Indian Traders Australia. We are committed to delivering your wholesale food products safely and on time.
Order Processing
Orders are processed during business hours, Monday to Friday (excluding public holidays). Once your order is confirmed, we will begin preparing it for dispatch as quickly as possible.
Shipping Coverage
We deliver across Australia. Delivery availability and charges may vary depending on your location and the size of your order.
Delivery Time
Estimated delivery times may vary based on:
- Delivery location
- Product availability
- Order size
- Courier or transport schedules
While we strive to deliver on time, delays may occasionally occur due to circumstances beyond our control.
Shipping Charges
Shipping costs are calculated at checkout or confirmed before dispatch for wholesale orders. Large or bulk orders may require a custom freight quote.
Delivery Inspection
Please inspect your order upon delivery. If you receive any damaged, missing, or incorrect items, notify us within 48 hours of receiving your shipment.
Delivery Responsibility
Once an order has been delivered to the address provided by the customer, responsibility for the products transfers to the customer. Please ensure someone is available to receive the delivery, especially for chilled or frozen products.
Incorrect Shipping Information
Customers are responsible for providing accurate delivery details. Additional delivery or redelivery charges may apply if incorrect information is provided.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Indian Traders Australia
📞 Phone: 0468 569 535
✉️ Email: jbsfoodservice@gmail.com
📍 Address: 345 Anzac Highway, Plympton SA 5038, Australia